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Beauty Concierge

Privacy Policy

Last updated: April 8, 2026

In plain language

  • Your photos: processed in seconds, never stored. Never trained on. Never sold.
  • Your data: yours. Export or delete anytime — one tap in settings.
  • Third parties: PostHog (anonymous analytics), Amazon (affiliate clicks), Google (AdSense — only with your consent in EU/UK).

Full legal text below.

1. Introduction

Beauty Concierge ("we," "our," or "us") operates the Beauty Concierge mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account.
  • Profile Information: Skin type, skin concerns, beauty preferences, and fragrance preferences that you choose to provide.
  • Photos: Images you upload for skin analysis. These are processed to provide analysis results and are not shared with third parties.
  • User Content: Posts, comments, reviews, and other content you create on the platform.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, and interaction patterns within the app.
  • Device Information: Device type, operating system, and app version.
  • Log Data: IP address, access times, and referring URLs.

3. How We Use Your Information

  • Provide, maintain, and improve the Service.
  • Deliver personalized skincare and beauty recommendations using AI.
  • Analyze skin images to provide skin condition assessments.
  • Facilitate community features (feed, comments, reviews).
  • Send service-related notifications (with your consent).
  • Monitor usage patterns to improve user experience.
  • Detect and prevent fraud or abuse.

4. AI and Data Processing

Our Service uses artificial intelligence to analyze skin images and provide beauty recommendations. When you use AI-powered features:

  • Your queries and uploaded images are processed by our AI systems to generate responses.
  • AI-generated recommendations are for informational purposes only and do not constitute medical advice.
  • We do not sell your images or personal data to third-party AI training providers.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party services that help us operate (hosting, analytics, AI processing), bound by confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Safety: To protect the rights, safety, or property of our users or the public.
  • User Content: Posts, comments, and reviews you make public are visible to other users.

6. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS/TLS), secure password hashing, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict processing of your data.
  • Request a copy of your data in a portable format.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at privacy@platinum-skin.com.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Advertising, Affiliate Programs, and Cookies

We may earn revenue from advertisements and affiliate programs to keep Beauty Concierge free or low-cost for our users. This section explains what data is involved and how you can control it.

Cookies and Similar Technologies

Beauty Concierge and our advertising partners use cookies, web beacons, and similar technologies to operate the Service, remember your preferences, measure performance, and (when you have consented where required) personalize ads. Specifically:

  • Essential cookies — required for core features like signin sessions, scan history, and remembering your locale. These cannot be disabled because the app cannot function without them.
  • Analytics cookies — anonymous usage stats so we can improve the product. We do not sell this data.
  • Advertising cookies — set by Google AdSense and other advertising partners. These help show relevant ads and measure ad performance. EU/UK/EEA users will see a consent prompt before any non-essential advertising cookies are set.

Google AdSense

Beauty Concierge uses Google AdSense to display advertisements in some parts of the app (currently the social feed). Google may use cookies and the IP address of your device to serve ads based on your visits to this and other sites. AdSense uses the DoubleClick DART cookie to serve ads tailored to user interests.

You may opt out of personalized advertising by visiting Google's Ads Settings (https://www.google.com/settings/ads) or — for participating networks — the NAI / DAA / EDAA opt-out pages. Even if you opt out of personalized ads, you may still see non-personalized ads.

Affiliate Programs (Amazon Associates and others)

Beauty Concierge participates in the Amazon Services LLC Associates Program and may participate in other retailer affiliate programs. As an Amazon Associate we earn from qualifying purchases. When you click a 'Shop on Amazon' (or similar) link in the app, you may be directed to a partner retailer's website. If you make a purchase, we may receive a small commission at no extra cost to you. The retailer — not Beauty Concierge — handles your purchase, payment information, and post-purchase data; their privacy policy applies to that interaction.

For more information on how our advertising and affiliate partners handle your data, see: Google Ads policies · Amazon privacy notice

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: